Troubleshooting
Find out how to fix most common errors.
- I recently upgraded, but app says that I'm on Free plan
- I'm getting message "There was an error during the export" while exporting mockup
- I couldn't find exported mockup
- Blank / Black screen after export
- Export failed due to a blocked canvas
- How to use Figma plugin with Setapp subscription?
- What to do when I'm unable to access my account?
- Some mockups fail to render due to graphics limitations